Do you troubleshoot with your tenants when they call for repairs? Do you ask them if they tried the breaker, put a new light bulb in the socket, etc. If it ends up being something silly are tenants required to pay the service call?

Ryan Mullin

Posted in On May 20, 2019

Absolutely! We even send them youtube videos on how to fix certain things. We try not to waste anyone’s time.

Yes, we charge tenants back. Drain clogs are probably the most frequent charge back to tenants.

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